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NEIU Libraries COVID Operating Plan

COVID-19 Policies, Services, and Hours

NEIU Libraries: Available Wherever You Are

*Throughout the University, the NEIU COVID-19 Policy states that face masks are required in ALL indoor spaces.*


All locations of the NEIU Libraries are now open without advance reservations and we are providing in-person services. However, we are also offering most of our services virtually as well. Feel free to chat with us for a quick reference question, make an appointment with a librarian for a Google Meet or Zoom research consultation, and get technology help online through our Tech Desk. 

No matter where you are, the NEIU Libraries are always here for you. 

Study space at Ronald Williams Library

All floors of the Ronald Williams Library are now be available for use without advance reservations, providing study space with access to WiFi, copiers, B/W and color printers, scanners, and 16 PCs on the first and second floors.


In order to keep you and our staff safe in the NEIU Libraries, you need to:

  • Wear a face mask/covering at all times regardless of vaccination status
  • Observe social/physical distance of at least six feet from any other person
  • Wipe down any surfaces, computers, or copiers with provided disinfectant wipes before and after use
  • Only eat or drink in designated areas (Library Cafe on 1st floor)
  • Have your NEIU ID with you

Thanks for doing your part to keep others safe, including the library staff and their family members.

Zoom Rooms

If you need to attend an online class or Zoom meeting while on campus, we have space for you at the NEIU Libraries.

If you have your own laptop and headset, and you don't need to talk or play audio out loud, try:

  • study carrels on the Lower Level
  • study carrels on the 2nd floor
  • tables on the 4th floor

Headsets are also available by request at the Reference Desk or Tech Desk on the 1st floor.

If you need more solitude or have to speak out loud, you can reserve a spot in one of these rooms in the library and check out a key from the Circulation Desk on the first floor:

  • Small study rooms (LIB 212 or LIB 213):
    • Computer (no webcam), table, chairs for four
  • Media viewing rooms (LIB 355A or LIB 355B):
    • No computer, no webcam, large monitor, plug your laptop into HDMI port
  • Audiovisual studios (LIB 303 or LIB 355C):
    • PC or Mac computer, webcam, Zoom installed

There are also individual study spaces available at the El Centro and CCICS campuses. Click here for more information and to book a space in one of the reservable rooms.

Low-contact pickup for books and other library materials

You are now able to browse the shelves at the NEIU Libraries and bring materials directly to the circulation desk to check out, but for all I-Share materials or materials requested in advance through our catalog, you'll be able to pick up your pre-charged items at the circulation desk. Once you've been notified that your items are available, bring your NEIU ID to the library to pick them up. If items are not picked up within 2 weeks from that notification, they will be returned to our shelves or to the lending library, and you will need to request them again. For more information on how to request items, please see our Intro to Research Guide.

Research help

NEIU Librarians and Library Staff are available to help with research and other library services! If you want to know more about accessing your library account, locating resources, journal articles and ebooks, finding reliable information online, refining your research topic, and more, visit us at the reference desk in the library, through at Ask a Librarian, or check out our Introduction to Research Guide. We are available via chat Monday - Thursday 8am - 9pm, Friday 8am - 5pm, and Sunday 1pm - 8pm, and we can also meet with you over email or set up an online research appointment through Google Meets.

Technology help

The NEIU Library Tech Desk is available to help with your courses this fall! If you have questions about Word, Excel, Powerpoint, SPSS, Google Suite, or other internet technologies, visit us at the NEIU Library Tech Desk. We are available in the library as well as via chat Mondays - Thursdays 10am - 6pm and Fridays 10am - 5pm.  You can also email the tech desk at

For help accessing D2L (Desire to Learn), please see here.

Online Resources

The Library website offers a wealth of online materials that can be used to enhance instruction and learning. See links to some of those resources below. Remember that from off campus, you will need to use your NetID and password to log in to most library resources.

Get Help Online:

Online Collections: