Library Tech Desk

• NEW HOURS:  Drop-in support at the Library Technology Desk is available Monday through Thursday, 10 a.m. to 3 p.m.
• NO IN-PERSON TECHNOLOGY CONSULTATIONS: Due to staffing shortages, we are temporarily suspending in-person one-on-one technology appointments. Patrons can schedule a virtual technology consultation by using this link.
• LAPTOP UPDATE: All semester-long laptop loans are checked out. Please visit our online laptop reservation page to  reserve an available short-term laptop. Short-term laptops are loaned out for 2 weeks at a time. They must be returned for a full day before students can try to check out a new short-term laptop.

This guide is designed to help NEIU students, faculty, and staff deal with technology-based issues and concerns when using University-based technology assets. If after using these assets you still need help, please contact us. We welcome your suggestions on content that should be included in this guide.

• Provide printing, scanning, and formatting support

• Answer questions about Google Suite, Microsoft Office, and other software

• Meet with you one-on-one to provide technology training or in-depth tech support

• Answer your general technology questions without an appointment at our NEIU Library Tech Desk

• Assist you with the specialized software in our Research and Publishing Lab, including SPSS and Minitab